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Terms & Conditions

Any orders placed using or through this website are subject to these terms and conditions. Use of this site for unlawful purposes or for purposes other than those for which it is clearly intended, is strictly forbidden.

1. Terms and conditions of sale


Please provide an alternative point for delivery in addition to the main address in case the recipient is out (eg neighbour, garage). If an alternative point has not been nominated, the courier, may his discretion, "leave the parcel safe".  The courier will leave a card giving the location of the parcel, or if the parcel cannot be left safe, a contact to arrange for a second attempt.  If the parcel is not left, the delivery charge allows for two further weekday attempts. Any additional attempt beyond that, or a redirection, is chargeable.

We cannot be held responsible for (a) non-delivery if the address details are incorrect. The proper postcode is important.  Or (b) the condition of the parcel and its contents if the recipient is not in to receive and sign for the parcel.

We do not deliver outside the UK

Non Availability and Substitution

In respect of goods from the on-line shop.  If we have a stock out for a particular item, we will post a notice to the effect on the web-site.

In respect of hampers.   In the event of non-availability or short supply we reserve the right to substitute goods of equal value and quality. You are within your rights to decline any such substituted items. In that event you must notify us within 7 days of receipt of the goods and either we will arrange to collect them from your address or ask you to send them back to us. You will receive a refund of the value of any such goods returned to us, unopened, together with the return delivery costs, within 30 days of our receipt of the goods

Return and Exchange of Damaged Goods

Our policy is to supply goods to our customers in perfect condition and we make every effort to do so. Should goods be damaged in transit or found to be defective on arrival, you must notify us immediately and notify us in writing within 7 days. Such goods must be returned for inspection.  We will either arrange to collect them from your nominated address or ask you to send them back to us. On receipt, and within 30 days, and providing the complaint is found to be valid, we will either replace such goods or make a refund of the value of such goods together with your return delivery costs.


IIf you wish to cancel an order, please notify us within 7 days of receipt of the goods and return the goods to us. You will then receive a  refund within 30 days of our receipt of the goods in good condition. We will not be responsible for the cost of returning the goods to us following cancellation.  Refunds do not extend to any perishable items or to items that have been unsealed or unwrapped.

VAT and Duties

These are included at current statutory levels. Should they change,we may have to alter our prices.

Prices and Payment

We reserve the right to adjust our prices and specifications of any item on the Website at our discretion.

Unless specifically agreed, payment for goods, including delivery charges (if any), must be made with order and prior to despatch.

2. Terms and Conditions of use of this Website

Acceptance of Terms

Your access to and use of ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.


The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

Changes to Website

The Website reserves the right to:

Change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that the Website shall not be liable to you for any such change or removal; change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

Links to Third Party Websites

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.


All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to the Website or otherwise used by the Website as permitted by law.

In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

Disclaimers and Limitation of Liability

The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, the Website will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

The Website makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of the Website for death or personal injury as a result of the negligence of the Website or that of its employees or agents.


You agree to indemnify and hold the Website and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against the Website arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.


If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.